Terms & Conditions

🌟 Introduction

Welcome to Sabahallahmad.shop. These Terms and Conditions govern your use of our website and services. By accessing or placing an order on our website, you agree to follow these terms.

We operate as an online grocery and essential product store serving Sabah Al Ahmad, Kuwait.

🛒 Use of Website

By using our website, you agree that:

You are at least 18 years old or using the site under supervision
You will provide accurate and complete information
You will not misuse the website or its services
You will not engage in any fraudulent activity

📦 Products and Orders

All products listed are subject to availability
We reserve the right to change product prices or details at any time
Orders are confirmed only after successful processing
We may cancel any order due to stock issues or delivery limitations

🚚 Delivery Policy

We currently deliver in Sabah Al Ahmad, Kuwait
Delivery time depends on order volume and location
We aim to deliver as fast as possible, usually within the same day or next day
Delivery charges (if applicable) will be shown at checkout

💰 Pricing and Payments

All prices are listed in applicable currency
We accept Cash on Delivery (COD) and other available payment methods
Prices may change without prior notice
Payment must be completed at the time of delivery or checkout

🔄 Returns and Refunds

Please refer to our Refund and Returns Policy for full details.
In general:

Damaged or incorrect items may be eligible for return
Fresh food items may not be returnable due to hygiene reasons
Refunds are processed within a few business days after approval

🔐 User Responsibilities

Users agree:

Not to misuse the website
Not to place false orders
To provide correct delivery information
To cooperate during delivery and support process

⚠️ Limitation of Liability

We are not responsible for:

Delays caused by external factors (weather, traffic, etc.)
Incorrect information provided by the customer
Misuse of products after delivery

🔄 Changes to Terms

We may update these Terms & Conditions at any time without prior notice. Users are encouraged to review this page regularly.

📍 Service Area

Our services are available in:
Sabah Al Ahmad, Kuwait

📞 Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: info@sabahallahmad.shop
🌐 Website: https://sabahallahmad.shop